Tour of Racks Unlimited

• Tour Start
• Sales, Management & Front Offices
• Manufacturing Departments
• Assembly and Finishing

 

Sales, Management & Front Office Departments

This section of our Tour includes our -

• Sales Dept.
• Estimating Dept.
• Customer Service and Order Entry
• Engineering and Programming Dept.
• Production Control Dept.
• Purchasing and Finance Dept. 

Sales Department

Racks Unlimited employs professional in-house Sales Engineer personnel and Representatives to insure that all of our customers are serviced to the fullest extent.

All of our sales people are fully trained and well versed in the Electronic Rack Enclosure Industries and are capable of providing to our customers added value and cost saving.

 

Estimating Department

Our Estimating Department is equipped with state-of-the-art estimating software capable of providing over 400% more quotes than our competitors, enabling Racks Unlimited to be more competitive.

Our software has a complete library of materials, hardware and our work center rate to insure consistency from quote to quote.

All of our work center rates are compared to actual floor performance and are automatically adjusted to meet our efficiency target of 100% estimate to actual. All notes and comments that are forwarded to us from our customers are added to our estimate note sections and are transferred to our manufacturing software upon receiving an order to insure that no communication has been overlooked.

Customer Service & Order Entry

Annie Reyes, our always happy and smiling Customer Service Representative. Make sure you say Hi, next time you give us a call!

Annie along with the rest of our service department personnel are ready to answer any question you may have, from pricing, to receiving an order, or the status of a current order. All of our personnel have been equipped with the latest Pentium computers and are fully networked with our plant in order to answer any question you may have.

If you desire Racks Unlimited will maintain your orders and work with your M.R.P. reports to insure that all orders will be on time.

Why not try sending your order or M.R.P. reports on Excel via the Internet
to sales@racksunlimited.com. 

Engineering & Programming Department

Racks Unlimited uses the most advanced CAD / CAM programming systems available. From AutoCAD, MetalSoft, Pro Engineering (PRO-E) and TechSoft, which enable us to excel in our industry. The Fabricam 2001 allows us to draw, design, rotate, flip mirror parts, and integrate other parts into one program. This utilizes materials in the most efficient manner, reducing the unit price, to make the item more competitive, and even allows us to nest multiple parts, punch in sample components to check for accuracy, thereby eliminating the waste of materials.

We employ Degreed Engineers using state-of-the-art computers and software, this enables Racks Unlimited to be on the leading edge of technology. Racks Unlimited can receive your blue prints via the Internet at joed@racksunlimited.com in any format from DXF, IGES, WMF, 3DS & DWG. Racks Unlimited has developed it's own proprietary software which totally connects our engineering programs to our turret presses via "DNC".

Joe Delgado is our is one of 3 Full time Engineers, and is the Head of his Department. We're proud to have Joe representing Racks Unlimited!

 

 

 

 

Production Control Department

Reny Amaro is Vice President of Operations at Racks Unlimited.

Our Production Control Department is totally computerized using Profitkey's Rapid Manufacturing Software which enables us to visualize our entire production schedule from order entry to shop floor operation control.

This software is a true capacity-planning program, which gives you up to the minute job status.
 

 

Purchasing & Finances Department

Purchasing is one key to Racks Unlimited success, by having all the resources, history and computer software to manage our business.

We are able to group components and forecast future material requirements thus enabling us to contract the best material prices.

This forward looking business approach to future material needs is just one aspect of what makes us so competitive!

Our Finance Dept. is staffed with highly trained personnel that maintain a tight control on all aspects of our accounting.

Tight control of our Accounting Department is one aspect of what makes us so competitive in today's highly competitive Industry.

Racks Unlimited prides itself on being a leader in the Rack Enclosure Industry by employing the best possible people.

Maria Perez heads up our Finance Department as our Comptroller. Maria brings many years of experience from her prior employment with Rachlin Cohen & Holtz Certified Public Accounting firm, which is one of South Florida's largest and most successful independent accounting firms. Our CPA's manage all of  Racks Unlimited's financial needs thereby allowing us to meet today's constantly changing market and financial challenges.

Sales and Marketing Department

Say Hello to Alan Alvarez - Director of Sales & Marketing